PIONEERS OF INDUSTRIAL ENGINEERING – TAYLOR AND SCIENTIFIC MANAGEMENT (Part two)
Taylor’s interest in what today we classify as the area of work measurement was also motivated by the information that studies of this nature could supply for planning activities. In this sense, his work laid the foundation for a broader “science of planning”: a science totally empirical in nature but one that he was able to demonstrate could significantly improve productivity. To Taylor, scientific management was a philosophy based not only on the scientific study of work but also on the scientific selection, education, and development of workers.
His classic experiments in shoveling coal, which he initiated at the Bethlehem Steel Corporation in 1898, not only resulted in development of standards and methods for carrying out this task, but also led to the creation of tool and storage rooms as service departments, the development of inventory and ordering systems, the creation of personnel departments for worker selection, the creation of training departments to instruct workers in the standard methods, recognition of the importance of the layout of manufacturing facilities to ensure minimum movement of people and materials, the creation of departments for organizing and planning production, and the development of incentive payment systems to reward those workers able to exceed standard outputs. Any doubt about Taylor’s impact on the birth and development of industrial engineering should be erased by simply correlating the previously described functions with many of the fields of work and topics that continue to play a major role in the practice of the profession and its educational content at the university level.